Click Yes on the prompt for trust Fiddler Root Certificate. Tap on your thumbnail picture near the top left corner of the screen. Skype for Business client: C:UsersAppDataLocalMicrosoftOffice15. Open Fiddler, In Tools->Fiddler Options->HTTPS, check Decrypt HTTPS traffic. Lync 2013 client: C:UsersAppDataLocalMicrosoftOffice15.0LyncTracing Locate the tracing files in the following directory.In order to have the smallest amount of information to troubleshoot, it is best to clean the log file directory prior to reproducing the issue. Diagnostic messages returned by the server, such as version check failures, problems with log-in credentials, or errors generated in response to a SIP INVITE message from the client.Get scheduling assistance, note taking, desktop sharing, file uploading, chat, and more. ![]() for logging on to the account on the Skype for Business or Lync server. Host meetings (1:1, team, and live events for up to 10,000 people) with consistent experiences across platforms. Errors that prevent a user from logging on to the server, such as host or domain name errors or a valid certificate that is not valid Microsoft Skype for Business (formerly Microsoft Lync) Room System software.The Skype for business client writes the following types of errors to the Windows ETL files, along with detailed troubleshooting information: ![]() In this way, when an issue occurs the log file will have diagnostics information for the support team. Navigate to your apps list and select Skype for. ![]() For troubleshooting Skype for business client-side issues, there is an option to enable the Skype for business client to create log files during the use of Skype for business. Download the Skype for Business app by visiting the Microsoft mobile clients website.
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